Envisioning a world of interconnected devices that seamlessly communicate and gather data
India has more than 2.5 lakh ATMs. However, regulatory directives to enhance security measures at the ATM site, maintain cash supply, penalties by the regulatory body and the need to provide a superior customer experience is severely impacting profitability of running an ATM for most financial institutions.
At FSS, we are redefining the future of ATMs in the country by making technological advancements through IoT enablement, AI based intelligence and process automations. We are leveraging tech to move away from a reactive approach of handling ATM downtimes with manual intervention and are now providing predictive, preventive and proactive measures for optimizing ATM operations and reducing time delays in outage resolutions.
Interconnected IoT and AI/ML enabled ATM site
FSS IoT Services provide real-time visibility of ATMs and their peripherals, empowering banks to maintain better governance and control. Imagine an ATM that detects your presence as you enter, adjusting its internal temperature automatically for a pleasant experience.
Current ATMs face critical security risks and maintenance challenges, necessitating smarter solutions. Our IoT and Earthing Voltage Sensors provide heightened protection against voltage surges, safeguarding ATMs from damage and preventing downtime.
Augmenting monitoring with IoT
Present ATM monitoring solutions are not able to identify or predict its point of failure, hence causing a time delay in its resolution. FSS is now augmenting its real-time ATM Monitoring solution with IoT enabled devices that will help monitor individual equipment and predict failure.
6/10 ATM Outages resolved instantly without deploying a field agent
The Third Eye - AI surveillance
An AI based intelligent surveillance system, the Third Eye is capable of detecting unclean sites automatically. And not just that, it also automates issue resolution with advanced tech workflows from ticket generation, capturing site images, flagging sites and confirming clean status to close the ticket.
>95% Accuracy in site cleanliness alerts for immediate resolution and always on surveillance
Automated real-time EJ pulling
Create EJ pull requests in real-time to proactively prevent frauds, integrate easily with new ATM models, simplify file transfer scheduling, collection and distribution, enhance readability, optimize data, security and network utilization, all on a vendor agnostic solution with centralized storage.
Deep insights with ATM analytics
Collecting data from multiple site touch points is helping us build predictive analytics to foresee equipment failure, prepare for downtimes or outages, and better operationalize resources to optimize ATM management.
Two-way action Internet of Things for remote resolution and visibility
FSS IoT Services enable remote connectivity with ATM sites with which operators can now communicate with every individual component on site. This two-way communication not only assists in monitoring the device and collecting data, but also enables sending instructions to control the devices remotely, in turn giving a centralized remote access to all ATM sites within the network.
